What Our Clients Say

“I wholeheartedly recommend Sue and Ant from Downsize. Just before Christmas my mum became unwell subsequently needing Rest Home Care. I found the process of clearing my mother’s home completely overwhelming until my daughter suggested Sue and Ant. Despite the time of year they were incredibly helpful providing excellent communication and clearing the home on time and for a very reasonable price. I appreciated the recycling, donations to Hospice op shop and items taken for auction” – Pam, Haumoana, 31 January 2024

“DownSizeNZ were amazing from start to finish in clearing out our garage (utilised as household storage space as we were living overseas and renting out the house). Ant and Sue went the extra mile to meet with us over the Xmas break as we had made a one day dash visit to Hawke’s Bay to collect our ‘memories’ items as we were selling the property. We could not have been happier to have the stress of clearing out this space lifted from our shoulders. We would highly recommend Ant and Sue’s services to everyone needing to clear-out or downsize. ⭐️⭐️⭐️⭐️⭐️” – Gabrielle Ozich, Perth, 28 January 2024

“It is a pleasure to recommend the services of We Clear/Downsizing for any packing or moving work anyone may require. Sue and Ant McLagan are honest hard working people who set for themselves and provide to their clients the highest standards of work and do so in a pleasant  helpful manner. They have done so for me on more than one occasion and I would use their assistance in any future need” – Margaret Forbes, Havelock North, 22 January 2024. 

“We used Sue and Ant from Downsize NZ to move my parents into an apartment at a retirement village. There was a lot of surplus stuff that needed sorting through. They made the process so much easier to deal with. They are very accommodating and friendly and went out of their way assisting. I highly recommend them” – Jonathan “Jon” Fey, Napier, 26 December 2023

Loading Trailer with rubbish

“After my husband sadly passed, I remembered seeing an advert for Downsize in my social media stream. I contacted and met Ant and Sue. I felt very comfortable with them helping me to clear our home. The house was cleared in less than a day with two full van loads of excess belongings taken away. Ant and Sue are hard working, caring and trustworthy, and I thoroughly recommend them.” – Helen Wenley, Napier, 24 December 2023

“What an amazing service Sue and Ant provide. I was so impressed with how easy they made things for me, even organised auctioning saleable items. Thankyou so much and I unhesitatingly recommend your service.” – Heather Wiltshire, Hastings, 9 November 2023

“Thanks so much to Sue and Ant for the mammoth task of clearing out a hoarding relatives house. We couldn’t have done it without them as it was in such a state that we just didn’t know where to start.  They came in, assessed and sorted the inside and outside for us with speed and efficiency.  Totally trustworthy and would highly recommend them to anyone that needs this kind of help. Again, thanks so much for doing this for us.” – Kiri Blackburn, Napier, 4 October 2023 

“Just a note to say a massive thank you for all the work you did with our packing and unpacking. It was such a pleasure to work with you and you both made a potentially stressful process a pleasant experience. At all times we felt confident that our possessions were in good hands. Best wishes Pam and John. Special woofs from Jackson 🐶” – Pam and John Thompson, Napier, 19 September 2023

“Thank you very much for your hard work. We were very happy with the service, thank you very much. It took a lot of stress off us, especially with me being based here in Taupo.” – Brad Woodford, Taupo, 14 September 2023

“Thanks so much for all you did in helping me out at such short notice there are no words to say how much that helped me in a most difficult time. There was so much to do and my head was in a spin. Ant and Sue were so kind and caring of my situation and they covered off everything even the things I had not even thought of. It was great knowing that some of the items went to those in need and to hospice. I would recommend Ant, Sue and the crew to anyone every time. Their professionalism, caring and kind nature during a very difficult time was extremely appreciated and heartfelt. Many thanks DownSize NZ team for everything 🙏🙏🙏” – Simon Robertson, Australia, 6 September 2023

“Outstanding! Ant and Sue were professional and friendly to deal with, and made moving my mum so easy. Their end to end service from planning beforehand to dropping off rubbish, donations and goods for sale as we sorted through, shifting and setting up on moving day, and a final clearance afterwards, saved me so much time and the hassle of coordinating different companies. They were so kind and respectful to Mum that it was like having family helping, and Sue did a brilliant job of guiding her through choosing favourite ornaments, packing them with care, then setting them up beautifully in Mum’s new apartment. It was amazing to see everything set up perfectly in just a few hours, and I couldn’t have done it without them. 😃😃😃” – Sally Lees, Wellington, 22 August 2023

“You are a fantastic, caring team. Downsize NZ recently coordinated a house move for an elderly member of the community into the retirement village where I work. You displayed great patience, understanding, professionalism and ongoing emotional support at a time that can be very challenging. Well done team!” – Gráinne Kelly, Havelock North, 19 August 2023

“Thank you for your outstanding work. You are a pleasure to work with, so obliging and friendly. Nothing was too much trouble to make a very stressful time easier to cope with. I cannot recommend Downsize more highly. An amazing job well done.” – Allison Franklin, Napier, 4 July 2023

“You were fabulous to work with in clearing a Villa recently. From the first contact and throughout the work , I felt the job was in good hands And your local knowledge and professionalism was of huge benefit. Everything asked for was attended to promptly, including sending items around the country. Watching Ant and Sue I was impressed with your well organised approach and the respect you showed to all the items. Your honesty on finding some items of value is appreciated.  Thank you for helping us through this task.  You are supplying a much needed service at a reasonable price. I would not hesitate to recommend you.” – Sue Thompson, Wellington, 23 June 2023

“Absolutely fantastic service!  When our parents moved off their farm and into town, Ant was invaluable.  Such a pleasure to deal with, professional and efficient.  We couldn’t have done it without Downsize.  Nothing was too much trouble.  We wouldn’t hesitate to recommend them.” – Graeme & Nicola Edwards, Hastings, 20 June 2023

Outstanding 5 star service!! We can’t thank Ant and Sue enough for their incredible work helping to clear my Father-in-law’s house, property and shed ready for sale after moving him into a rest home. They were wonderful to deal with – friendly, good value and excellent communication. Highly recommend Downsize Me to take the stress off you and would definitely engage their services again 🙂” – Laura Grady, Kereru, 6 June 2023
 
I can’t recommend Downsize more highly, they are fabulous to deal with. Friendly, very patient and respectful of the challenges people are facing. They get on with the job and manage it brilliantly.” – Dianne Cowan, 7 June 2023
 
“Ant & Sue have been an absolute godsend! They were friendly and helpful, offering clear simple solutions and suggestions throughout a long difficult clean-up process where things were never quite as easy as I’d hoped. Their communication was prompt and stress-free. From the quote provided, to the work completed, and the after-job maintenance, they have been superb! If you want an outstanding job, that helps take one more hassle off your hands, Downsize is everything you could need and more. Thank you to your team.” – Matthew Goodall, Auckland, 15 September 2022
 
“Due to health reasons I was unable to stay in my own home.  A friend’s son told me about Downsize NZ and gave me their number.  They came and saw me, introduced themselves as Ant and Sue McLagan.  They gave me a written, detailed list of what they do.  They pack items to be kept or things to go to charities or things to be sold and things to go to landfill.  They will keep you informed along the way.  They are two wonderful, trustworthy people.  I certainly would 
recommend them to anyone wanting to move or just downsize.  It certainly took a huge load off my mind after making contact with them.  Thanks to Ant and Sue.” – Val Gifkins, Hastings, 10 September 2022 
 
Miscellaneous antiques“Can not thank downsize enough for helping with my uncles property in Hastings, so professional and take so much worry away. Thank you guys” – Jo Chelley, Whakatane, 12 September 2022

“Exceptional service provided by Sue and Ant. Lovely people to deal with. Can’t thank them enough for their help, guidance and problem solving approach to what felt like a monumental task. Highly recommend Downsize to anyone needing this service.” – Liz Boughey, Havelock North, 11 July 2022

“Massive thanks to Ant, Sue and team for assisting with clearance of my Fathers house. The service they offer is amazing and took a huge weight off my shoulders (and mind!) trying to organise moving Dad from his home in Havelock North to a smaller retirement village apartment in another town. And with another lockdown thrown into the mix. I was honestly stumped and struggling to know what to do with Dads excess furniture and household goods, but DownSize came to my rescue and made everything happen seamlessly. I cannot recommend DownSize enough, nothing is too much trouble and Ant was a pleasure to deal with. Thank you so much to you all.” – Sonya Walters, Taupo, 15 September 2021

“Right in the lockdown period, there was the totally daunting task of sorting and clearing a house after a life time of occupation – and in sad circumstances. Luckily Ant & Sue from Downsize were sent my way. As soon as I met them, with their way of listening to the customer’s needs and respectfully making suggestions, the whole process became so much easier to handle. As well, Ant & Sue were always on time and went out of their way to make the process easier. I couldn’t have done it without them. Top marks!” – Karen Pawson, Palmerston North, 16 June 2020

“A big Thankyou to Ant from Downsize NZ, for such a marvellous job, I had to shed to clear and a container to organize and use as storage, until a new cottage and sheds are rebuilt on site of old sheds.  Ant was awesome to work with, willing to do little jobs such as replace the tire on my garden trolley, he had good advise and made a few trips to the dump, Cranford opp shops and Kauri House auctions. No stress for me especially with a very unwell husband.  Thanks again Ant for an awesome job and your smiles and willingness, and all my asks big or small were completed willingly. I highly recommend Downsize this business and well worth the money. A big 10 out of 10. Marilyn.” – Marilyn White, Hastings, 28 June 2021

“Hi Ant and Sue – Wanted to express our gratitude for all your help during the clean-up of my mothers home and gardens post her recent death. Living in Australia this would have posed a huge problem for us and you guys just made it so easy – you did a fantastic job making sure everything was completed and neat and tidy. We can’t thank you both enough for this, what you achieved in a relatively short time would have taken us months if we had been able to do the work ourselves and not to mention the cost would have been excessive if we had attempted this. Your cost was fantastic. Sincerely recommend your service to anyone, you both went out of your way to be helpful in all circumstances… Thanks” – Graham and Christina Crossman, Adelaide, October 2019

“Above and beyond service provided by Ant & Sue!! They helped me clear my mum’s house and relocate her furniture and belongings to her new residence. They also took all her surplus furniture to the auction house for on-selling. We discovered a tap that didn’t work at the 11th hour on settlement day – no problem to Ant who put his plumber’s hat on, called into Mitre 10 for some supplies, fixed the tap, then got back to loading up the trailer. Such nice, genuine, down-to-earth people who I can’t thank enough for all their help ” – Kelly Hoskin, Napier, November 2019

“We recently employed the services of Ant and his team at Downsize and I would highly recommend them to anyone.They did a wonderful job cleaning out our garage and outdoor area, were on time and professional from start to finish and nothing was too much trouble. An unexpected, and very welcome bonus was some of our unwanted items were sold at auction and we received some money back. Thanks so much, Ant and everyone at Downsize” – Stephanie Moore, Havelock North, November 2020

Moving boxes stacked on moving trolly

“I recently downsized in order to move out of a 1300sqm property with 160sqm House and 90sqm garage, into a 73sqm house with only a garden shed. I used this company and will never look back. The huge overwhelming job of clearing out my late husbands tools, machinery, paperwork etc was done with their kind and patient assistance at a pace to suit me and my emotions and physicality. Highly recommend them” – Shirley Norton, Hastings, November 2020

“Ant & Sue were brilliant to deal with; they were efficient, considerate and so helpful. I would highly recommend them to anyone needing this type of service. Thank you so much – you are absolute stars (and not expensive!)” –  Sue Taaffe, Havelock North, March 2020

“Great service provided by downsize nz. They promptly quoted the job and gave us an estimate of what to expect. Work was completed within the time frame and to a great standard. Thanks again for helping us to prepare our little place for sale!” – Kristie, Napier, 16th September 2019

“Ant & Sue -We want to thank you for your outstanding Customer care and Service 😄. We so very much appreciated how you met our need in the moment as we faced cleaning and preparing our mothers home to sell. Nothing was too difficult or a problem for you. You have such a professional warm approach to doing business, your integrity so refreshing! We will always be extremely grateful 😄 I highly recommend DownSize NZ. Very impressed! Thank you both so very much, a superb job!” – Steph Lowry, Clive, 26 July 2019

“From the moment I first met Sue and Ant I knew I was in good hands. They immediately went and picked up the packing necessities and began work. Their quote was amazing for the amount of work they were required to do over two and a half days in order to get my stuff packed into a storage unit. We worked so well together and they understood my need for speed in the situation I was in. The care and consideration along with their kindness will never be forgotten” – Grace Terry, Hastings 19 March 2019 

“Without Ant there was no way I could have cleared a very large house. Not only was rubbish cleared but usable stuff went to various organizations and charities. I couldn’t recommend Downsize more highly. Jan.” – Jan Goudie, Napier, 6 August 2020

“Downsize has been a tremendous help in sorting, clearing, donating, dumping, auctioning, selling, fixing and assessing options; all done with enthusiasm, willingness combined with realistic planning, great skill, excellent communication, sensitivity and a positive attitude. In my experience an invaluable service. Thank you!” – Eileen Page, Napier 18 February 2019

DownSize Trailer with Truck“I would recommend DOWNSIZE NZ to everyone who is wanting to hire a cleanup company. I can’t speak highly enough of them. Ant and Sue are extremely nice people and very understanding.  A little more information on Ant;  in my opinion, there is nothing he can’t turn his hand to. In my opinion all the work Ant & Sue, DOWNSIZE NZ, did on my property, achieved the fantastic price I got.  Way beyond my wildest dreams.The amount of work required to bring the property up to saleable standard was huge. Ant & Sue had to install a workable kitchen plus do untold cleaning inside the house. Plus replace the fence. He made many trips to the dump and did many other jobs. The completion of the job took approximately 3 weeks. Thank you ” – Bill & Cally, Hastings 23 June 2019

“Absolutely amazing business you have here.  Was lovely to meet Ant he honestly did an amazing job clearing away clutter and tidying our property so it’s ready to be sold  Super super impressed with the outcome and hard work that was put in!!  A+++ from me. Awesome job!!  Definitely going to recommend you guys to anyone and everyone” – Talia Kinniburgh, Hastings 6 June 2019 

“It’s hard to catergorise this company because they are able to turn their hand to a number of things and are ready and willing to go the extra mile. In our case it was rubbish removal, revamping apple bins into puppy-proof lidded compost bins, levelling and reseeding a large grass area plus removing trees, trimming bamboo and so on. All done with a smile, a readiness to think outside the square, a determination to recycle and reuse where possible and at a very reasonable charge. I wish all businesses followed their lead. If Ant was running for prime minister I’d vote for him. :)” –  Wendy, Havelock North 3 April 2019

“A prompt, very professional job done. Ant is very efficient and hard-working , and job was done quickly. Ant is very approachable and reliable and easy to have around. I would recommend Downsize for any job they apply for” – Jo, Havelock North 18th November 2018

“Ant did a great job; arrived on time, did exactly what we wanted and cleared up all rubbish. We will definitely ask Ant to help us in the future” – Kate, Hastings 10 April 2019

“A great job. Would definitely use again. Said what he was going to do – did what he said. Very pleased with result” – Amanda, Napier 16th February 2019

“Extremely happy with the service and result of work completed. Highly recommend to anyone needing work done. Lovely people and a great company!” – Lorilie, Napier 6 March 2019

“Great communication. Excellent work done” – Kevin, Napier 15 February 2019

“Ant did a great job. Really helpful and great value” – Phil, Havelock North 3 April 2019

“Polite, helpful, friendly. Ant came and completed a small job for me. Probably way too small to what he is normally used to. He was polite, helpful, friendly and nothing was a problem. He went out of his way to pick up some items from Bunnings to finish the job. Could not recommend him more highly” – Cheryl, Hastings 26th February 2019

“Very happy with the hard work you’ve done and for the stress-free way you managed it, your sense of humour and the very decent and detailed pricing” – Wendy, Havelock North 27 March 2019

“Downsize are brilliant. I would highly recommend them. They responded fast and quoted on Sunday which was great service. Thank you” – Barbara, Hastings

“Moving house is always a daunting process but the horrors of moving from a quarter acre, 3-bedroom property were made possible for me when Sue and Ant McLagan of DownSize NZ were recommended. From our very first meeting I knew I could trust this couple to do all they could to assist me. From supplying packing materials to clearing the section, taking away rubbish, transporting garden equipment and so many other things which would have been impossible for me to manage on my own. Sue and Ant are a wonderful couple and I would highly recommend their company to anyone who needs any sort of help with moving house. I could not have managed the move without them” – Jan Parker, Havelock Northwork shirts on line

“Cannot recommend this team and business highly enough. At all times professional, friendly, efficient, with excellent communication and time management skills and a very reasonable and detailed bill at the end of it. Ant has been lovely to deal with as our household watched rubbish and green waste disappear, trees felled and grass seeded – (yes, watching grass grow is a lot more exciting than I thought). 10/10″ – Wendy Zerjal, Havelock North 28 March 2019

“Great job very good service” – Roy, Havelock North 13 January 2019

“I can highly recommend DownSize NZ for friendly, fastidious, efficient service! Ant and Sue recently trimmed the large boundary hedge I have on my property – the job was immaculately done, the whole process (quoting,scheduling work etc) smooth and easy, and competitively priced. They even squeezed in part of the job on a Sunday to get it done around other work. Follow up on the well being and ongoing care of the hedge was much appreciated also! Thank you both very much!!!!!” – Linda Wiseman, Hastings 

antiques in boxes“Very friendly most helpful guy who was prepared to go to the limit to help us when we removed our old kitchen” – Allen Scott, Hastings

“I have worked with DownSizeNZ on a number of occasions when selling properties. In each case they did what was required and this resulted in an improved selling price each time for my clients. I have found them trustworthy and able to do a wide range of maintenance in a good tradesman like manner” – Noel Cameron, Licensed Salesperson, Ray White Hastings 24 September 2019

“Thank you for your workmanship as well as the courteous and considerate manner in which you undertook both the landscaping and construction of the replacement fence and gates for Peg. The fence, gates and landscaping transformed the whole property on one hand whilst providing security for Peg on the other. Peg was delighted with keeping her informed of the process and the outcome. She mentioned to me on a number of occasions how impressed she was with both your manner and the outcome of the completed work. Moreover several people have commented on your quality workmanship and the positive transformation that took place.” – Alice & John, Havelock North August 2019

“What a pleasure to help out with the Downsize team on a large property tree and Green clean up. I found them very professional with a fantastic work ethic and look forward to working with them again. It’s great to team up with people with the good old values: trustworthy, reliable and great communicators”, Darron O’Donnell, All Lifestyle Property Maintenance 22 March 2019

“I really appreciated all your help to move Mum especially as it was at such short notice and the extra effort to get her tv working so she could settle in quicker. I also appreciated your friendly manner and conversation in what was a very stressful week for me.” – Jayne, Perth

“Ant and Sue are an absolute pleasure to work with, very honest, reliable and extremely hardworking. Simply give them the instructions of what you need and they will get the job done 100% perfect 👌 and on time with no fuss. Absolute professionals” – Nicky Cranswick, Havelock North, November 2019